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You can reach us via email, phone, or our website's contact form.

Mezlan currently does not have any retail locations. You can find all of our products online, on our website.

YES! Mezlan does have a rewards program setup to take care of our loyal customer. You can earn Mezlan Points for making purchases, creating an account, signing up, on your birthday, writing product reviews, referring a friend, social media interactions and more.

Yes, we offer accessories including laces, but we do not sell replacement insoles. You can find all of our designer accessories here.

Follow our blog and subscribe to our newsletter for new collection updates.

Mezlan accepts major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and Apple Pay.

Orders can be modified or canceled within a short window before processing. Contact customer service immediately for assistance.

Mezlan has created our designer boots in many different materials; alligator, crocodile, lizard, ostrich, and others.

General care and regular cleaning are needed to keep your boots looking fresh and new. Get our shoe care kit and keep them looking great for years to come.

Mezlan designer boots for men are handmade in Spain at the Mezlan factory.

An exotic material refers to a substance that is a natural, rare, unique, and often luxurious, used in the manufacturing of high-end products such as footwear, accessories, and clothing. These materials include alligator, crocodile, ostrich, lizard, and snakeskin. They are prized for their distinctive textures, patterns, and durability, making them highly desirable for creating statement pieces that stand out for their elegance and exclusivity. Exotic materials are typically sourced from specific regions and involve meticulous craftsmanship to highlight their natural beauty.

Mezlan has created our exotic products in many different materials; alligator, crocodile, lizard, ostrich, and many others.

General care and regular cleaning are needed to keep your exotic shoes and boots looking fresh and new. Get our shoe care kit and keep them looking great for years to come.

Mezlan designer shoes and boots for men are handmade in Spain at the Mezlan factory.

Yes, we offer digital gift cards that can be purchased online here.

Enter the code during checkout in the designated promo code field.

Check our website for the latest deals.

We accept returns within 30 days of purchase, provided the items are unworn and in their original packaging. You can find more information on our Returns & Exchanges page.

Visit our Returns & Exchanges page to start the process and print a return shipping label.

Exchanges are free within the U.S. for standard processing. International and Domestic return shipping costs may apply.

Refunds are processed within 7-10 business days after receiving the returned item. You can find more information on our Returns & Exchanges page.

Yes, we give you 30 days to exchange or return your Boots. See our policy here.

We offer standard, expedited, and overnight shipping options within the U.S. International shipping is also available.

Yes, we ship worldwide. Additional customs fees or duties may apply depending on the destination country.

Once your order is shipped, you will receive a confirmation email with a tracking link to monitor your package.

If your package is lost or arrives damaged, please contact our customer service team immediately for assistance.